At Botanely, your satisfaction is our priority. We want you to be completely happy with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and refund process.
Returns
We accept returns within 30 days of purchase for unused and unopened items in their original packaging. To initiate a return, please contact us with your order number.
Refunds
Once we’ve received and inspected the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment.